At Cargojet, we value your trust and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and logistics solutions.

1. Information We Collect

• Personal Information: Name, address, email, phone number, and payment details.
• Shipment Information: Cargo details, tracking numbers, delivery addresses, and customs documentation.
• Technical Information: IP addresses, browser type, device information, and cookies when you use our website.

2. How We Use Your Information

• To provide and manage shipment and logistics services.
• To process payments, invoices, and financial transactions.
• To track, monitor, and update customers about shipment status.
• To comply with customs, safety, and legal requirements.
• To improve our website, services, and customer experience.

3. Data Sharing & Disclosure

• Cargojet does not sell or rent customer information.
• We may share data only in the following cases:
  • With trusted service providers, carriers, and partners involved in shipment handling.
  • With government authorities or customs agencies when legally required.
  • To protect Cargojet’s rights, safety, and compliance with applicable laws.

4. Data Security

• We implement strong security measures to protect your information against unauthorized access, loss, or misuse.
• Access to sensitive information is restricted to authorized personnel only.
• However, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies & Tracking

Our website uses cookies to improve user experience, analyze traffic, and provide personalized services.

Users may disable cookies in their browser settings, but some website features may not function properly.

6. Data Retention

We retain your personal and shipment information only as long as necessary to provide services, meet legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to external sites. Cargojet is not responsible for the privacy practices or content of third-party websites.

9. Updates to Privacy Policy

Cargojet may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.